Privacy Policy
Last updated: 21/07/26
The Globe Falmouth
At The Globe, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your data when you visit our website, contact us or use our services.
Who We Are
The Globe
Falmouth, Cornwall
Email: hello@theglobefalmouth.co.uk
Website: www.theglobefalmouth.UK
The Globe is the data controller responsible for your personal information.
Information We Collect
We may collect the following information:
Information you provide
Name
Email address
Telephone number
Booking details
Enquiry details
Any information you choose to include in contact forms
Information collected automatically
When you visit our website, we may collect:
IP address
Browser type
Device information
Pages visited
Time spent on our website
Cookies and analytics data
How We Use Your Information
We use your information to:
Respond to enquiries
Manage table bookings
Process event enquiries
Improve our website
Send marketing emails (only if you have opted in)
Meet legal obligations
Marketing
If you choose to subscribe to our newsletter, we may occasionally send you updates about:
Live music
Events
Food and drink offers
Seasonal menus
Special promotions
You can unsubscribe at any time using the link in our emails.
photography and videography may take place for promotional purposes. You can request removal of an image via Email manager@theglobefalmouth.uk or Instagram @Theglobefalmouth where appropriate.
Cookies
Our website uses cookies to improve your experience.
These may include:
Essential website cookies
Performance and analytics cookies
Marketing cookies (if enabled)
You can manage or disable cookies through your browser settings.
Analytics
We may use services such as Google Analytics to help us understand how visitors use our website.
This information is anonymous and helps us improve the site and user experience.
Table Bookings
If you book a table through our website, your information may be processed by our booking provider.
Please refer to the booking provider's Privacy Policy for more information.
Contact Forms
If you contact us via our website, we use your information only to respond to your enquiry.
We will not use your details for marketing unless you have specifically opted in.
Sharing Your Information
We never sell your personal information.
We may share your data with trusted service providers where necessary, including:
Website hosting providers
Booking systems
Email marketing platforms
Payment processors
IT support providers
These providers only process your information on our behalf and in accordance with UK data protection laws.
How Long We Keep Your Data
We only keep personal information for as long as necessary to:
Provide our services
Meet legal obligations
Resolve disputes
Maintain business records
When information is no longer required, it is securely deleted.
Keeping Your Data SecurE
We take appropriate technical and organisational measures to protect your personal information against:
Unauthorised access
Loss
Misuse
Disclosure
Alteration
Your Rights
Under UK GDPR, you have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Withdraw consent for marketing
Request a copy of your information
To exercise any of these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
📧 hello@theglobefalmouth.uK
Information Commissioner's Office (ICO)
If you are unhappy with how we have handled your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Website: https://ico.org.uk
Telephone: 0303 123 1113